Privacy Policy
Agent Astro Inc. (“Agent Astro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, application, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
Who We Are
Agent Astro Inc. is a Canadian company that provides regulatory intelligence tools for medical device companies and professionals. Our software aggregates publicly available data to help users better understand regulatory pathways.
Head Office
Ottawa, Ontario, Canada
U.S. Office
265 Franklin Street, Suite 1702
Boston, MA 02110
We are subject to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Where applicable, we also comply with other data protection laws, including the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR).
Information We Collect
Information You Provide Directly
- Name, email address, company name, and other contact details.
- Billing and payment information (collected via Stripe).
- Account credentials and preferences.
- Content you upload to the Services, such as regulatory data, documents, or notes
Collected Automatically
- IP address, device type, browser type.
- Usage data (pages viewed, features accessed, time spent).
- Log and diagnostic data.
- Cookies and similar technologies (see Section 3).
How We Use Your Information
We use your information to:
We do not sell or rent your personal information.
Data Ownership, Storage and Security
User Content:
Any documents, data, or content you upload remain your property. You grant Agent Astro a limited license to process such content solely for providing the Services.
Storage :
Your data may be stored in Canada, the United States, or other jurisdictions where service providers operate.
Security:
We use industry-standard safeguards, including encryption in transit and at rest, to protect your data. However, no system is completely secure, and you use the Services at your own risk.
Data Retention and Your Rights
We retain information as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.
Your rights include (subject to applicable law):
Accessing the personal information we hold about you.
Requesting corrections to inaccurate or outdated information.
Requesting deletion/erasure of your data, unless retention is legally required.
Withdrawing consent to processing, subject to legal or contractual restrictions.
To exercise your rights contact us at : info@agentastro.ai
International Users
If you access the Services from outside Canada, including the United States or European Union, your data will be transferred to and processed in Canada, the U.S., or other jurisdictions where our providers operate. These regions may not have the same privacy protections as your home country, but we will take steps to ensure your information is handled in accordance with this Policy.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Children’s Privacy
Our Services are not directed to children under the age of 16, or under 13 where U.S. COPPA law applies. We do not knowingly collect personal information from minors. If we learn that a child has provided personal information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you by email or through the Services. Your continued use after updates constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or your personal information, please contact:
Agent Astro Inc.
Head Office: Ottawa, Ontario, Canada
U.S. Office: 265 Franklin Street, Suite 1702, Boston, MA 02110, United States
Email us at : info@agentastro.ai